FAQ

Effortless Housekeeping with MaidEasy

How can I access my account on MaidEasy?

To access your account on MaidEasy, simply go to the website and click on the 'Login' button. Enter your username and password to access your account.
How can I track the arrival time of my cleaner for regular cleaning bookings?

You can log in to your MaidEasy account and check the 'My Bookings' section for real-time updates on your cleaner's scheduled arrival time. You will also receive an email confirmation with the specific arrival time details.
Do I need to remove any clutter and personal items before a deep clean service?

Before a deep clean service, it's advisable to remove any clutter and personal items to ensure thorough cleaning of your space. This allows the cleaners to focus on deep cleaning without any hindrances.
Do you offer any incentives for referring a friend to MaidEasy?

Yes, MaidEasy offers incentives for referring a friend. You can earn discounts on your next booking or receive additional services as a reward for referring a friend to MaidEasy.
Can I schedule a cleaner for more than one day per week with MaidEasy?

Absolutely, MaidEasy allows you to schedule a cleaner for several days a week. You can customize your booking preferences to indicate your preferred cleaning days and frequency. For those with ongoing subscriptions, our team will reach out to you to schedule the most convenient recurring appointment times.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

MaidEasy, we believe that a clean home should be effortless. Whether you need a one-time deep clean or regular weekly service, we make it simple to book professional cleaners you can trust.

Cancellation Policy

Our cancellation policy is designed to be flexible and accommodating. Life happens, and we understand. Just let us know 24 hours before your scheduled cleaning, and we'll make the necessary adjustments.

Satisfaction Guarantee

At MaidEasy, your satisfaction is our priority. If you're not happy with any area we've cleaned, simply let us know within 24 hours and we'll come back and re-clean it at no additional cost.